The Company
Pinellas Computers is a well established, all-encompassing IT Solutions & Cyber Security company, with multiple locations throughout the greater Pinellas County / Tampa Bay area. We have local workshop & retail showcase offices in Clearwater, Largo, and St Petersburg, as well as a team of Enterprise IT Engineers, who work on-site & remotely, headquartered from Downtown Clearwater, FL.
We consider ourselves a versatile IT service provider. We offer a wide variety of support options (In-store, Remote, Phone, On-site) to our residential and commercial clients. We've been in business for 15+ years and have established ourselves as the "go-to" IT company in the Tampa Bay area. We pride ourselves in our high quality of work, and outstanding human service.
All of our locations and staff work together as a team to provide expert technology support and outstanding advisory services - Our clients are the center of our business. See why we are rated 4.8+ on Google, Yelp, Angi, Facebook! We expect the best and deliver excellence.
The Positions
We are only interested in bringing on customer service reps / repair techs who are knowledgeable with current technology trends, and capable of handling a wide range of computer and technology hardware/software related problems. More importantly, you must be friendly and passionate about working with novice/inexperienced customers and helping them with their technology questions.
You must be able to stay on task, work through distractions, and create solutions and not excuses. We cannot spend time training someone on the basics. The work we do is fast, professional, tested, and triple-checked – done right the first time. We know IT - this is the way.
* Please DO NOT call our offices about your application for employment, or to schedule an interview. Employment applications must be submitted via our Applicant Tracking System - Jobsoid. Once your application has been received, you will be contacted directly by a hiring manager.
Our staff cannot provide status of applications or interview dates. Failure to abide by this notice may result in disqualification. Thank you for your compliance.
Employment Benefits
Paid Time Off (PTO) begins accruing on your first day (40hrs/yr)
Humana Dental & Vision (PPO) insurance options
Allstate Accident Indemnity insurance policies
MD-Live 24/7 TeleDoc health / prescription service options
Allstate Disability + Critical Illness & Life insurance plans
TransAmerica Preventative Care & Wellness ($0 co-pay)
ID Shield & Legal Shield w/ Member Perks Discounts
Digital HR by Gusto: Mobile App, Work Verify, Time-off
Annual Holiday Bonus - Recognition & Rewards
Org Fundamentals
Team-oriented, positive & friendly culture of IT people
Best-in-class tooling, resources & automated infrastructure
Constantly evolving workflows, process & methodology
Templated processes & procedures for Escalations Support
Quarterly performance & annual compensation reviews
Structured "SMART" Incident Reporting & Correction system
Tracked goals + shared Reports for Service/Product metrics
Static schedule, consistent hours & days off, no weeks over 40
Flexible professional dress-code (solid polo / biz-casual)
Full-amenity kitchen w/ refrigerator, microwave, Keurig, etc
Company Amenities
Company-issued Dell/HP Pro Laptop (i5/DDR4/SSD/WinPro)
Company-paid MS 365 Email subscription w/ 5TB OneDrive
Company-provided Gunnar Optiks digital performance eyewear
Company-issued OTE Active Noise Cancelling BT Headphones
Company-paid Sam’s Club Business Premium member card
Company-sponsored Amazon Prime business membership
Company co-paid T-Mobile service w/ unlimited talk, text, & LTE
Company-issued Gear/Swag (tumbler, gadgets, etc)
Free banking/checking accounts from Chase bank
Automatic height-adjustable bamboo sitting/standing desks
54” Technologist workstations w/ 4 outlets + USB/Cat5
Available Nerf N-Strike Elite 6-shot with ammo (yes, seriously)
[Redeemable at 3 months¹ / T2 expert*]