Digital Secretary Compliment / Replacement:

We architect an upgraded Digital Receptionist in the form of a custom FAQ “answer bot”, to actively engage with callers by phone. Intelligently route callers to the best destination (or staff member), take orders or feedback (into your CRM system), and more; all without interrupting your human staff, unless necessary. Single answer or multi-utterance scenarios are supported, and almost anything is possible from a connection standpoint!

Typically only found in Fortune-level enterprises, this custom architected IT solution was the result of more than 2 years of research and development!

Included Details:

• Auto-attendant IVR (Digital voice receptionist) for Greetings & Menus.

• Route callers to staff Extensions, Cell Phones, or a Mobile Phone App.

• Business Text Message Relay service (with keyword “Gate-Guard”).

• Voice-powered menu options, Keypad & Speech Recognition support.

• Voicemail to Email & Speech to Text transcription (Slack, Teams, Email).

• Automatic “Failover” support, when primary designations unreachable.

• Fully-hosted in Twilio’s secure Cloud - (Works when Internet is offline).

Try it out!

Experience our v1 release here: 727-888-6464